Masergy’s Exciting Updates
As a corporate technology management company, it is our goal at Conectrix to offer greater visibility into our customer’s existing environments. Now more than ever, technology that enables connectivity and collaboration is at an all-time high.
Conectrix wants your business to continue operations, therefore we are constantly on the lookout for offerings or developments that would be in your best interest. We believe that Masergy’s new AIOps and Shadow IT Discovery solution are just that; expectational technology that can assist your business in these times of uncertainty.
Masergy’s AIOps and Shadow IT Discovery Solution
AIOps is the first network engineer that is powered by AI. Masergy’s overarching objective is to eventually create autonomous networking, and AIOps is the next step in this process. This AI can give customers actionable insights into application performance and can optimize networks for SaaS by locations.
AIOps operates within a four-step process: acquiring, aggregating, predicting, and acting. After performing these steps, AIOps will send messages to your network engineers and IT managers about important data trends or security alters. The most common occurrences the AI has noticed since its deployment has been overburdened bandwidth and excessive packet drops.
Masergy believes that this AI will make your engineers’ job much easier as loads of mundane tasks and heavy number crunching will be completed by the virtual network engineer. A team of five engineers will now seem like a team of 100.
Masergy’s Shadow IT Discovery solution is, like AIOps, a means of achieving autonomous networking. Shadow IT can be defined as any technology or application being used by an employee that the IT department is not aware of or has not approved. To give you an example about how much Shadow IT is used by the average enterprise, consider that almost 2,000 cloud technologies/ applications are used by employees when their IT department believes that only 30 applications are being used.
Masergy is the only one in their industry using Shadow IT Discovery for no additional charge as it comes with their portal. The Shadow IT Discovery solution works as comprehensive visibility for all currently running applications on your corporate network. All applications are ranked and scored based upon two factors: known or unknown and overall risk out of 5, with 5 being the highest risk to security.
Shadow IT Discovery can recognize over 4,00 applications. It can determine if an application is hiding malware, consuming excessive bandwidth, could lead to data leakage, or if an application is displaying signs of evasiveness. As stated earlier, Shadow IT Discovery comes complementary to all Masergy customers.
How Do These Solutions Benefit Me and My Currently Remote Workforce?
With most or all of your staff working from home, new security issues and challenges will arise. In a previous blog, we covered why threat actors have ramped up their phishing and watering hole attacks. They know that remote workforces (though more productive and higher in morale) lack the visibility and control that an in-office workforce has.
To combat your current lack of visibility and control, Masergy’s Shadow IT Discovery can expose your blind spots and give you actionable insights. Moreover, AIOps can make it so that your engineers can focus their energy and talents on more pressing matters while the AI handles the analytics and performance alerts.
Conectrix is here for you in these uncertain times. We can be your technology negotiator and find you awesome opportunities like these solutions from Masergy. Please feel free to contact Conectrix and we can start being a valuable asset to your organization today.