How Effortless Office Maximizes Customer Value
The relationship between Conectrix and Effortless is a relationship built on trust and we are thrilled to be partners with such a like-minded company. Effortless Office is unique in the IT space as their focus is on solving business problems. The persistent approach to identifying and addressing business problems with IT solutions is Effortless’ superpower.
Effortless business is much like Conectrix; Our customers’ perceived value and experience is the top priority. In fact, “Perception is Reality”, is one of Effortless Office’s core values.
Here are three ways that Effortless maximizes their customer’s value.
#1: An Ecosystem of Information Technology
Effortless takes a unique, encompassing approach to IT. Their approach to everything IT, whether it be support, disaster recovery, or compliance, is all through the same framework. They treat the whole IT environment as its own ecosystem. Rather than being accountable for one application, Effortless Office takes on the everyday management of individual users, all 3rd party applications support, and provides a complete solution utilizing enterprise technology. If the subject involves IT, they want their customers to hold them accountable. In their mind, an organization should only need to focus on their mission, not technology.
#2: Fostering Success
Effortless, like Conectrix, wants to see their partners and clients succeed. They understand how the world of selling is changing. Current and potential clients can have any product information readily available. Previously, clients were the leaders in these processes and driving movement. Now, the journey has shifted with increasingly complex needs. Effortless works in tandem, with their partners, to have a conversation on an idea, or strategy, that the client may not know about. Opportunity insight assists in a long, emergent relationship. Partners become true advocates for their clients.
#3: A Matter of When Not If
These words ring true in the Conectrix and Effortless partnership. Effortless is strongly rooted in the security and recovery that drives the best practices methodology. In Conectrix’s cybersecurity blogs, you most likely came across the idea of, “when not if”. Although “when not if” is nothing new, companies within the IT industry that do not prescribe to this approach have not or simply do not wish to acknowledge the reality of cyber threats in our current day and age.
In the beginning, clients came to Effortless because they offered support and functionality. However, Effortless knows that the cyber community has evolved to be the home of very hostile players. Thus, they plan accordingly, setting in place a methodology that not only seeks to combat cyber-attacks but also prepares a means of recovery from incidents that will inevitably occur with minimized disruption and no data loss.
Ben Gayheart, CEO and Founder, and Aric Applefield, Director of Cloud Solutions, for Effortless Office (left) with Patrick Lawless, Founder and President of Conectrix (right).
About Effortless
Effortless Office is a Hybrid Managed Services Provider that delivers and fully supports secure cloud products and services giving customers a single solution provider for entire IT environments.