Entertainment Industry Leader Eliminates Carrier Complexity and Reduces Connectivity Costs Through SmartSIM Technology

Conectrix helps a sound stage and production services company deliver reliable global connectivity by consolidating three wireless carriers into a single, intelligent SIM solution.

Client Profile: 

• A core part of the client's business involves providing connectivity to customers using its mobile trailers.

• The client serves customers around the world and must provide reliable connectivity to trailers operating across multiple countries.

• Wherever customers take these trailers, ensuring consistent, dependable connectivity is paramount.

Challenges:

In the US, a primary challenge was the client's reliance on three major wireless carriers simultaneously. Because coverage quality varies by region, the client had to identify the best carrier for each area, dispatch a technician to each trailer, and manually swap SIM cards — a time-consuming and operationally costly process.

Compounding this, each carrier offers a wide range of pricing plans with little consistency, making it impossible for the client to predict monthly costs or allocate expenses by cost center. This lack of visibility placed an additional burden on an already stretched IT team.

Solution: 

After assessing the situation, Conectrix introduced the client to Advantix, a leader in wireless connectivity and technology expense management (TEM). Advantix's multi-carrier SmartSim technology delivers universal WAN connectivity with automatic failover across the nation's leading carriers.

Each SmartSim card automatically connects to the carrier with the strongest signal and seamlessly switches carriers if coverage degrades in a given area — eliminating the need for manual SIM swaps entirely. As a TEM provider, Advantix also brought structured cost allocation and spend management capabilities that the client had previously lacked.

Results: 

The client now benefits from predictable, usage-based monthly costs across its trailer fleet. During slower periods of business, charges reflect only the pooled data consumption across all active SIM cards — providing meaningful cost savings compared to fixed carrier plans.

Advantix's easy-to-use customer portal gave the client greater visibility into deployed devices, active SIMs, and usage patterns, enabling more efficient fleet management across its global operations. 

Finally, the SmartSim's automatic carrier switching delivered a more reliable and seamless connectivity experience for end customers.