Seamless ISP Aggregation for Industry Leader in Entertainment Space
An industry leader in the entertainment space for concerts and festivals partners with Conectrix to achieve significant hard and soft dollar savings through a managed network provider.
Client Profile:
A 1,500-employee company in the music and entertainment industry with $500M in annual revenue.
The client serves over 60 unique venues.
This client was experiencing more than $100k in monthly telecom fees across all of its sites.
Challenges:
A small in-house telecom team had the difficult task of managing dozens of ISP invoices, cost centers, legacy POTS lines, and other related telecom expenses.
The client lacked visibility into its ISP contracts and struggled contacting technical support.
The IT team faced a constant monthly challenge breaking down each ISP invoice by cost center.
The client needed to add backup connections across all of its venues but had no clear direction on how to start this process.
Solution:
After assessing the client's challenges and IT needs, Conectrix introduced the customer to Granite, a top provider in managed network services. As a wholesale provider of internet, Granite was able to consolidate all of the customer's internet charges into one simple, consolidated bill, eliminating the burden of reviewing every individual ISP invoice.
Granite also provided the customer's team with a high-end software portal for ease of management and visibility into all of its locations, circuit health and monitoring, hardware at each site, and POTS lines. As a result, the customer no longer needed to track down individual ISPs for billing or technical support; now, all of its needs are handled by Granite alone.
Results:
Granite cleaned up legacy POTS lines through bill conversions and POTS replacement solutions, generating significant cost savings.
Granite was able to reduce spend across all of the client's primary circuits, freeing up budget to add a secondary circuit at all sites to improve redundancy.
The customer now receives one invoice from Granite for all telecom-related charges with individual cost centers conveniently broken down.
Both the client's IT and finance teams now have more time to focus on other high-level priorities.