Client Spotlight: EOI Service Company

Quite often, employers and HR departments aren’t sure about all of the services, benefits, and health plans offered to their employees. This is not even mentioning the employees themselves who are commonly unaware of these benefits as well. 

Though many might not even have considered it, there is an entire industry committed to servicing employer groups in the realm of benefits communication and enrollment. EOI Service Company is such a company. EOI is dedicated to providing their employer groups with exceptional design and implementation of their overall employee communications and voluntary benefits. 

Whereas most enrollment firms in EOI’s industry are rather ridged, EOI is quite flexible. Others operate within strict timelines and are immutable in their processes. EOI listens to the needs of their employer groups’, adjusting their program to best fit their customer. They will regularly work to find the most ideal solution for their customers as they go about their process of designing a program, partnering with voluntary carriers, and finally bringing the offers to the employers. 

EOI’s special attention to projects and unique customer service are frequently a pleasant surprise for their customers. For example, in the case of an issue where a company is unable to enroll an employee with their medical carrier, EOI would go ahead and work directly with the medical carrier, handling the issue themselves.

Conectrix has been a valuable asset to EOI for many years. The Conectrix team has been able to provide great advice and direction on the appropriate technology and vendors for them to maximize their success. 

Conectrix has helped push EOI to a more advanced and efficient place with technology. Throughout our relationship, EOI has appreciated that they can always reach out to Conectrix for advice or assistance when needed. 

With over 40 years of experience improving employee satisfaction, EOI Service Company has the resources and capabilities to increase employee retention, grow employee engagement and reveal the important opinions of your employees.