Broadvoice: A Culture of Service in the Age of Collaboration
Not only have our lives become more interconnected through social media, but so too has the way we do business. We are living in the age of collaboration, where work happens everywhere. A company that understands this reality is Broadvoice.
Broadvoice and Conectrix
Broadvoice is a unified communication carrier focused on small to medium-sized businesses. Their portfolio includes cloud communication, team collaboration, virtual call center, and SIP Trunking. We at Conectrix leverage Broadvoice to help build the right solutions for our customers. We consider the Broadvoice team an extension of our team. Over the past five years, we have partnered together to deliver an exceptional customer experience to our Conectrix clients.
The Ideal Business Communication System
Broadvoice believes that having a business communication system that fosters a mobile, collaborative atmosphere is necessary to operate businesses. The changing workforce means more emphasis on team productivity, but every team works differently making modern communication features are a must.
However, not all businesses have the budget or resources required to implement sophisticated communication platforms, especially small to medium-sized companies. The good news is that Broadvoice caters specifically to the SMB market, offering simple to integrate solutions, advanced phone features, and a white-glove approach to implementation.
A Culture of Service
Broadvoice caters to SMBs by providing an effortless service experience. They provide training, consultation, and support so that even the least tech-savvy customer feels at ease transitioning their communication services to a new carrier.
Service is a Part of Everything
The service culture of Broadvoice is what sets them apart. They differentiate themselves by providing a dedicated support team throughout the entire implementation process. Additionally, their solutions are customized, allowing each client to receive optimal results rather than a simple ‘one-shoe-fits-all’ approach.
What customers are often surprised to find out is that from an installation standpoint, Broadvoice is pretty affordable. Whether it be their free virtual installation or paid onsite installation, they make the process easy.
As so many have pointed out, if you are not keeping up with the newest technology in the telecommunications and IT industry, you are going to fall behind. That’s why Broadvoice wants to help businesses of every size change the way they communicate.
Want to find out more about Broadvoice? Have other questions concerning technology? Contact Conectrix, we would love to offer greater visibility into your existing environment.